A one-stop location for customers to learn about our winterization seasonal service.
- Service Overview - What is it?
- Service Overview - What is actually being done?
- Service Benefits - Why?
- Optimal Timing - When?
- Service Delivery - What to Expect?
- Who performs the service?
- How can customers prepare?
- Timeline/Frequency - How long will the service take? How frequently should I do it?
- Billing/Payment Info - How and when do I pay?
- Cancellation Policy - How and when can I cancel?
- Next Steps (Call to action) - Where do I sign up or request a bid?
Sprinkler Winterization
- What is this service?
To prepare a sprinkler system for the winter, we need to clear water out of all the lines of the system.
- What is actually being done during my service?
We use compressed air systems with industrial-grade regulators to “blow out” the water from your system while not exceeding the pressure ratings of your system components. In addition, we will close the supply valve, and valves on the vacuum breaker while leaving your drain cap open to drain water in case of a valve failure. Your timer will be turned off.
Service Benefits
- As a customer, why should I want this service completed?
When irrigation lines contain water during freezing temperatures, the water can expand and burst the lines. Sprinkler Winterization is important to prevent costly damage to your sprinkler system
We recognize that you’re trusting us with the well-being of your system, and we stand behind our work. All of our winterization services are warrantied as long as we provide the activation service in the spring.
In addition, we can set up return visits if your irrigation system requires further repair or upgrades.
Optimal Timing
- When is the best time of year to have this service completed?
We recommend winterizing your system before the weather encounters freezing temperatures. Colorado weather often allows for activation between September- November. We recommend earlier winterizations, as our warranty is void if you winterize after freezing temperatures, and damage is suspected.
Service Delivery
- Who performs this service?
Sprinkler winterization is performed by our seasonal service crew. This team consists of trained experts who have the knowledge, materials, and tools to perform all seasonal services. This crew cannot perform repairs or installations during a winterization appointment. - Can this crew perform additional services during my appointment?
To ensure that all clients are serviced with enough time to properly complete their appointment, our routes follow a strict schedule with appropriate time restraints.
We recommend reaching out to our office if you need to add additional services to your appointment. This includes broken sprinkler heads. In addition, this crew will not have, installation, mowing, power rakes, or irrigation repair equipment with them for their appointments. - How will I know when my crew is going to arrive?
Upon scheduling an appointment with A Cut Above Landscape, you will receive a confirmation email with your appointment details. On the day of the appointment, you will receive an “our technicians are on their way” text notification 30 minutes prior.
The text message will be sent to the phone number our client provides during scheduling. We recommend confirming that you have selected a mobile number to receive this important message.
On the day of the service, If the appointment is set for an AM time block, the crew will arrive between 7:00 AM - 12:00 PM. If the appointment is set for a PM time block, the crew will arrive between 12:00 PM - 5:00 PM
Service Delivery - Do I need to be home?
We do require someone over the age of 18 to be home for this appointment if your supply valve is located inside your home. Failure to do so will result in your winter warranty being voided. If the water is still on, and our crew cannot winterize the system. The client will be assessed a $25 trip charge, and a repeat visit will need to be scheduled to have the winterization completed. - What will I see at the conclusion of the appointment?
Once your system is winterized, you should see your timer turned off. You will also notice that your supply valve will be closed, and the valves will also be closed (at a 45-degree angle) on your vacuum breaker. Your drain cap will be loosely left open to drain your pipe if the supply valve fails, and prevent additional water from refilling your system.
Timeline/Frequency
- How long will the service take?
A sprinkler winterization service takes at most thirty minutes, depending on the number of zones in the system. Our crews will have multiple technicians working simultaneously to offer a quick and efficient service. If a system needs a repair or upgrade, an additional appointment may be necessary. - How frequently should I have this service performed? Is this a recurring service?
Sprinkler winterization will only need to be completed when you close down your system for the season. Please remember in order to qualify for our winter warranty, your system needs to be activated by our crew in the spring. Our calendar is open for the entire year, which allows you to schedule and prepay for your services in one sitting.
Payment Info
- How does the billing/pricing work for this service?
This service requires a valid credit card on file to reserve an appointment. Customers may choose to prepay at the time of scheduling. If a client decides not to prepay, their card will be automatically charged upon completion of the job. Both options are available via our online scheduler.
Cancellation Info
- Can I cancel at any time? Is there a penalty for canceling? How do I cancel/modify my service?
For cancellations or changes to an appointment, we advise our customers to notify us at least 48 hours prior to the appointment date. This notification is imperative to make the necessary arrangements with our operations crew. For prepaid services, the refund will be processed within 3-5 business days.
There is no cancellation fee if the client cancels through their confirmation email or through our office 24 hours before their appointment. Our customers have the option to make any modifications or cancellations online; this can be done via the confirmation email sent out after the appointment has been scheduled.
What's Next?
Please CLICK HERE , to schedule your services online.
Our scheduler reflects our discounted pricing only available online.